Accessibility Statement

1. Conformance Status

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and provide better user experience for everyone.

2. Measures to Support Accessibility

Simple Window & Light Care takes the following measures to ensure accessibility:

• Include accessibility as part of our website design and development
• Provide clear navigation and consistent layout throughout the site
• Use semantic HTML markup for proper structure
• Ensure sufficient color contrast between text and background
• Make all functionality available from a keyboard
• Provide text alternatives for images
• Use clear, simple language throughout our content
• Design for mobile and touch screen devices

3. Accessibility Features

3.1 Navigation

• Clear, consistent navigation menu on every page
• Logical heading structure for screen readers
• Skip navigation links to main content
• Breadcrumb trails where appropriate

3.2 Visual Design

• High contrast between text and background (minimum 4.5:1 ratio)
• Resizable text up to 200% without loss of functionality
• Clear font choices (Inter for body, Playfair Display for headings)
• Adequate spacing between interactive elements
• No content that flashes more than three times per second

3.3 Content

• Alternative text for all meaningful images
• Descriptive link text (not "click here")
• Clear, simple language appropriate for general audience
• Consistent formatting and layout
• Proper heading hierarchy (H1, H2, H3)

3.4 Forms

• Clear labels for all form fields
• Error messages that clearly explain problems
• Logical tab order through form elements
• No time limits on form completion

3.5 Multimedia

Currently, we use primarily text and static images. If video content is added in future, we will provide:

• Captions for all video content
• Transcripts for audio content
• Audio descriptions where necessary

4. Compatible Browsers and Assistive Technology

Our website is designed to work with:

• Modern web browsers (Chrome, Firefox, Safari, Edge) - current and previous version
• Screen readers including JAWS, NVDA, and VoiceOver
• Browser zoom and text-size controls
• Speech recognition software
• Mobile screen readers on iOS and Android

5. Known Limitations

Despite our efforts, some limitations may exist:

• Some older PDF guides may not be fully accessible (we are working to update these)
• Third-party embedded content may not meet accessibility standards
• Some decorative images use emoji characters which may be announced by screen readers

We are actively working to resolve these issues.

6. Feedback and Contact

We welcome feedback on the accessibility of our website. If you encounter accessibility barriers, please contact us:

Email: hello@yardleafcompost.com
Subject Line: "Website Accessibility"
Post: Simple Window & Light Care, 3 The Square, Bakewell, DE45 1BT, United Kingdom

Please provide:

• The page URL where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your contact information if you'd like a response

We aim to respond to accessibility feedback within 5 business days.

7. Technical Specifications

Accessibility of this website relies on the following technologies:

• HTML5
• CSS3
• JavaScript (with graceful degradation)
• ARIA landmarks and labels where appropriate

8. Assessment Approach

Simple Window & Light Care assessed the accessibility of this website through:

• Self-evaluation using WCAG 2.1 criteria
• Testing with keyboard-only navigation
• Testing with screen reader software
• Review of color contrast ratios
• Validation of HTML and CSS code

9. Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact:

Equality Advisory and Support Service (EASS)
Phone: 0808 800 0082
Website: www.equalityadvisoryservice.com

10. Continuous Improvement

We are committed to continuous improvement of our website accessibility. This includes:

• Regular accessibility audits
• Staff training on accessibility best practices
• Incorporation of accessibility in design and development processes
• Staying current with accessibility guidelines and technologies
• Listening to and acting on user feedback

11. Legal Framework

This accessibility statement is in accordance with:

• Equality Act 2010
• Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
• Web Content Accessibility Guidelines (WCAG) 2.1